Privacy Policy
Last updated: August 31, 2025
Our Commitment to Privacy
At Mutoli, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mutoli.tech) or make a purchase from us.
Information We Collect
Personal Information
- • Full name
- • Email address
- • Phone number
- • Delivery address
- • UPI transaction details
Usage Information
- • Website browsing behavior
- • Pages visited and time spent
- • Device and browser information
- • IP address and location
How We Use Your Information
Order Processing
To process and fulfill your honey product orders
Communication
To send order updates, delivery notifications, and customer support
Security
To prevent fraud and protect our platform
Improvement
To analyze usage and improve our website and services
Information Sharing
We DO NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes.
We only share information when:
- • Required for order fulfillment (shipping partners)
- • Legally required by authorities
- • Necessary to protect our rights or safety
- • With your explicit consent
Data Security
Encryption
All data transmitted is encrypted using industry-standard protocols
Secure Storage
Your information is stored on secure servers with limited access
Access Control
Only authorized personnel can access customer data
Your Privacy Rights
You Have the Right To:
- • Access your personal data
- • Correct inaccurate information
- • Request data deletion
- • Opt-out of communications
- • Data portability
- • Lodge complaints
Cookies & Tracking
Our website uses minimal cookies to improve your browsing experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage (anonymous)
- No Marketing Cookies: We don't use cookies for advertising
Data Retention
Customer Data
We retain customer information for as long as necessary to fulfill orders and provide customer support, typically 3-5 years.
Website Analytics
Anonymous usage data is retained for 24 months to help improve our website performance and user experience.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date. We encourage you to review this Privacy Policy periodically.